You may get good, clear reception during the day, but after sunset the signal may fade or become distorted. Telescopic aerials on portable radios should be fully extended to receive a good signal. The effect can last from a few hours to a few days and can cause intermittent effects on the service during that time. Check whether there are any known works or warnings that might be causing the problem. This is because your radio will struggle decoding two radio stations on the same frequency. How do I turn off audio description? The buzzing and clicking lasts from a few seconds to a minute at a time. If Audio Description is enabled on your Samsung TV, you’ll see English AD selected. There is normally a button on the remote control to turn audio description on and off. If you have an external or loft aerial check they are functioning correctly. Portable radios should be tuned in a location in your home where the best possible signal is received. These signals can be both UK and foreign stations. Video Description makes TV programming more accessible to individuals who are blind or visually impaired. Contact the Freeview Advice Line on 0808 100 0288, or for further details please see, This usually happens in warm fine weather, where atmospheric conditions cause television signals to travel much greater distances than they normally would. Some can also combine television and FM radio signals. A signal amplifier should only be used as a last resort when the television signal is weak. A technician uses the audio and picture to sync them with what’s happening on screen. Even in good areas an external aerial will guarantee optimum performance and will also ensure consistent listening quality. is a recognised trade body which will can put you in touch with one of their members in your area. Further information on tuning your DAB radio can be found by visiting the, It is important to check the cables and the aerial for damage and that they are operating correctly. Return to the Netflix app and begin playing a movie or TV show. Audio Description is a live verbal commentary, providing information which describes the key visual information contained on the screen, which a blind or partially sighted viewer may otherwise miss. When the BBC has additional sports content, it can be found next to Radio 5 live on DAB radio. From Monday 7th December, BBC Radio Bradford will be available to listeners on 774kHz medium wave. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our Weather Guide. Please see our help guide on a manual retune. Weather-related problems tend to happen mainly in the summer, when high pressure can cause a radio signal to travel further than it would normally. It is important to check the cables and the aerial for damage and that they are operating correctly. I have a Roku Ultra and in this case I’m using the Amazon Prime Video channel. Radio 5 Live Sports Extra has a dynamic schedule. I can hear voices over the top of the dialogue on the TV? "Audio description" (also referred to as "video description") is the insertion of audio-narrated descriptions of a television program's key visual elements into natural pauses in the program's dialogue, making video programming more accessible to individuals who are blind or visually impaired. Then go to “Source”, and select “English AD” or “Audio description”. These descriptions are inserted into natural pauses in the program’s English dialogue. See our guide on DAB radio in cars. PS: Just for your reference, your TV model does not have a 'B' at the end of it It's also useful if you don't have the original TV remote. Video Description is audio-narrated description of a television program’s key visual elements. AM reception can vary a great deal from day to night because of differences in the atmosphere. The telescopic aerial fitted to stereo portables is a compromise and the radio will often only give really good results if connected to an external aerial. Please see our, To see whether there are any faults with the local transmitters use the, There are differences between a reception problem and one caused by electrical interference. It is important to check your installation is working properly and that your radio is in the best possible position. If you are still having problems see our sister site Radio and Television Investigation Service (RTIS) for further information. Select Settings from your device's home screen. This may mean an electrical item in your home, or nearby, is interfering with your MW/LW radio. Even if you are predicted to have good reception, you may have problems receiving services using indoor or loft aerials. It is important to check that your installation is intact. Please see our help page to see, Firstly, poor reception might be down to poor coverage, so it is best to check you are in a DAB coverage area. How do I turn off for these shows? Please provide a short description of your issue, How to download TV shows and movies to watch offline, Why Isn't Netflix Working | Netflix Error Codes | Netflix Help. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our weather guide. DAB reception is rarely disrupted by high-pressure weather conditions, but under some circumstances, signals from very distant transmitters can cause reception to break up, or be lost for periods of time. This is normally the BBC Radio Leeds medium wave frequency. If it is from a wall socket check both the connector on the cable and on the wall socket for any signs of water or green build-up. It is important to check that your installation is intact. This video describes how to turn off the audio description sound track on a Samsung TV in a hotel. This describes body language and what is happening on screen in between the speech. Select Video Descriptions again to turn it off. Navigate to Hubs from the Home screen to find it. If you have a portable radio you will be able to pick up more of the receivable signal if your telescopic aerial is fully extended. For programmes which are pre-recorded, we create the subtitles in advance. Firstly, you may have a poor aerial system, so we recommend you checking over your installation by reading our, To turn AD on or off, press AD on your remote. We have no control over it. There is nothing that can be done but to wait until the weather changes. This is causing the buzzing, clicking or pops sounds you can hear. See our, We cannot recommend individual installers. Find the cable that goes from your aerial or satellite dish into your television, radio or set top box and unplug it. We have a, FM radio signals can be affected by fine weather including high pressure and the only solution is to wait for the weather to change, you should, In some urban areas Pirate Radio can be a problem. All movies play fine except one. Firstly, you may have a poor aerial system, so we recommend you checking over your installation by reading our Good installation help guide. It will also show you any transmitter faults. However, if you are using a frequency you have preset and there is no radio service on that frequency in your location, then the RDS may not work. AM does not use the telescopic aerial. All TV reception predictions assume an outside aerial at a height of 10m from the ground. See our guide on, This may mean an electrical item in your home or nearby, is interfering with the reception of your FM radio and is causing the buzzing, clicking or pops you can hear. Play your movie or TV show for at least five minutes to save your settings. If you suspect this - particularly if you are also getting interference on FM - wait until the weather changes. A manual retune is more effective than an auto-retune as it only tunes your television to the transmitter your aerial is pointing towards. For more information on how weather can affect your Radio services, please see our guide. Secondly, you may be on the edge of Freeview coverage, and likely have a weak signal. Using your Up Arrow button, press Up once and listen for video option. If it isn’t there, re-scan or Auto Tune your radio and look for it again. As the aerial is directional, by simply turning the radio you will be able to get the best reception. During wet weather, when covered in moisture, all trees can have an appreciable effect on signals. BBC Radio Leeds will broadcast as normal on FM, digital radio, Freeview and online. Check whether there are any known works or warnings that may be causing the problem. Use the following steps to review and turn off your accessibility settings: Press the HOME button. Recently we have experienced this issue on Fox (Channel 1013). This is similar to Radio 4 LW on DAB, which can be found next to Radio 4 on the list of stations. Then, using the directional arrows and the “OK” button, go to “Audio Option” or “Audio”, depending on your provider. The RDS system is set up to detect local radio travel news. It is effectively the opposite of an amplifier, though the two work by different methods. It will also show you any transmitter faults. It will carry BBC Radio Bradford’s programmes between 6am until 2pm, with Radio Leeds continuing to be broadcast on this frequency outside these times. Activate an audio guide that provides a verbal description of video scenes, so you never miss a plot twist. Turning it on/off varies depending on your TV make and model; TVs have different remote controls and Settings menus. Your radio must be in a good DAB coverage area to receive BBC services. Our sister site, the Radio and Television Investigation Service (RTIS) also has useful information on how to distinguish the difference. With all of these potential causes, it is worth keeping a log for at least two weeks to determine whether there are any patterns or trends to the interference. If you are experiencing pixellation or picture break up, it may be that your signal is too strong as this often presents itself similarly to a weak signal. It is best to re-tune your radio when they are broadcasting, so it will store the station in its memory. If you are hearing a hum it is often linked to an issue with your mains adapter. To ensure you are receiving the correct regional news programmes from the transmitter your aerial is pointing towards, you will need to do a manual retune. When Radio 5 Live Sports Extra is on air, you should find it right next to 5 Live on the list of stations on your digital radio. Radio and Television Investigation Service (RTIS), help guide on the different types of amplifiers available, Radio and Television Investigation Service (RTIS), Leeds, Wakefield, Huddersfield and Bradford. Try to move your radio away from the street or use an external aerial. For example you receive one signal directly from the transmitter and another is being reflected off a nearby hill. The only solution is to wait for the weather to change, you should not re-tune during this time. Keeping a note of when each lamp comes on and goes off will help to identify whether this is the cause of your interference. This can be due to various things including poor earth connectors, faulty or corroded HT leads and uncompressed spark plugs. Use our transmitter tool to check you are tuned to the best frequency for your area, as you can often pick up more than one signal. All these need a power supply to work. The CAI (Confederation of Aerial Industries) is a recognised trade body which will can put you in touch with one of their members in your area. Answers are based on experience. As with Closed Captions, it can be turned on or off as needed (and isn't available on all TV programs). There is nothing anyone can do about this and the only answer is to wait for the weather to change. From Monday 4th January BBC Radio Bradford will also be available across Bradford on DAB digital radio. Many Digital radios have a signal strength display which enables you to position the Radio for the best reception (usually a number of blocks) as a guide of reception quality. Then, choose the General option. This is commonly caused by the FM signals being bounced off objects or hillsides and reaching your radio by different paths. There is normally a button on the remote control to turn audio description on and off. Learn how to turn on audio descriptions on your Windows PC. FM radio signals can be affected by fine weather including high pressure and the only solution is to wait for the weather to change, you should not re-tune during this time. For more information on finding and storing these services, see our, There is a possibility some LED Lights can cause interference to DAB and FM Radio Reception, particularly if LED lights are used to replace halogen lights, and retain the original transformer. This may be fine during the day, but in the evening, signals from distant transmitters can travel further, and can cause reception problems for those at the very edge of coverage. Secondly, If you are in a good coverage area, and are still receiving poor DAB reception please try our Problem Assistant for further advice. ACEs are customers too, NOT employees. Stereo reception needs a stronger signal than mono. Broken aerials may affect reception. Step 3: . Solved: I’m having a strange issue. Check your radio manual for specific instructions on doing a full re-scan. Use our, Secondly, If you are in a good coverage area, and are still receiving poor DAB reception, 5 Live sports extra is a secondary service of Radio 5 Live, and not always available on air. Check any appliance with an electric motor by moving your radio away from it to see whether the sound improves. Step 2: . Make sure you are tuned to the best frequency for your area, as you can often pick up more than one signal. This will help you to see if there are, or have been recently, transmitter faults in your local area. The. To check what coverage of DAB services are available in your locality, please see our Transmitter checker tool. An indoor aerial may be good enough, but for the best reception use an outdoor one. Unlike the other services, all the predictions of DAB coverage are for indoor coverage. Ensure there is nothing in front of the aerial that could block the signal, such as trees. If your car radio is showing no signal or no service for a station you usually receive, this could be down to one of the following things: If you know your location, you can use our transmitter checker to see whether there is a problem. You need to have a suitable DAB aerial to receive DAB services. This may mean an electrical item in your home or nearby, is interfering with the reception of your FM radio and is causing the buzzing, clicking or pops you can hear. The only solution is to wait for the weather to change, you should not re-tune during this time. 7. Follow the troubleshooting steps below to resolve the issue. This is why you can often hear radio stations from outside the UK at night. The regulator, Ofcom, deals with Pirate Radio and you can report it. It can also cause a crackling noise which is worse on MW and LW than FM. While a movie or TV show is playing, tap anywhere on the iOS device screen. This can commonly be caused by high pressure when, during fine weather, radio signals can travel much further than normal. As a result this can. See our, Radio signals can be affected by fine weather including high pressure. If not, then check the radio and the aerial to confirm they are working correctly. Many people are now using low power LED lights instead of the more traditional varieties. If this does not work, a full re-scan might be needed. These are not recommended unless absolutely required as they can introduce unexpected reception problems. If this does not work, a full re-scan might be needed. Ideally, this should be on the roof or high up on the outside of the building, though it may also give good results in the loft. Very occasionally, the weather, usually high pressure, can result in a weakened signal. Switch to “English” only to turn off Audio Description. All of the stations in one multiplex should be behaving the same way. Further information is available in our Freeview installation guide. Press OK/Select. The way to turn traffic announcements on and off on varies between radios. There is nothing anyone can do about this and the only answer is to wait for the weather to change. Audio Description is a setting on your TV. For information on the symptoms of interference see our, We cannot recommend individual Installers. My video description is set to off, closed caption set to off, talk back set to off. See our guide on Buzzing and Clicking. 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