Delete and Re-add again the lights and accessories within the App. Does it rejoin them using a Touchlink type discovery? Philips says that if you do use Hue lights with a dimmer, be sure to keep the dimmer on 100% at all times. Turn on/off the lights quickly several times (and do an incantation for Apollo). Et voilà ? UPDATED It is possible to get Osram/Sylvania Lightify to work seamlessly with Philips Hue smart bulb system. Bulbs must be within 40 to 60 feet of the bridge. I can tell google or Siri to turn them on and they will turn on just one and say the other two aren't responding, any idea how to fix this? Hello so I just got the hue starter pack yesterday and connected them to Siri and my google home but for some reason my lights say unreachable on the google, Siri and the hue app. The answer is probably no. Notice also that I have many Philips Hue Light Bulbs, Sensors and Dimmer Switches in the house (less than 50, which is the theoretical maximum for a Philips Hue Bridge) as well as a few Tradfri Bulbs in the corridors. Notify me of followup comments via e-mail. Tap Settings => Hue bridges => (i) => ZigBee => Change channel. Really not sure. If the lights are off they will report as unreachable. It started with one light, and then one by one I lost control to all of my lights. If this fails to work: Possible Zigbee channels are 11, 15, 20 and 25. Choose Edit room or move lights and the app lets you switch your lights around: bulbs and lamps can be added to or removed from the current room, and you can rename it too. You have a bad integration with Alexa. As I noticed that the disconnected Bulbs are often the Tradfri ones and the Philips Hue far from the Bridge, I thought that the problem was possibly more with the Tradfri light bulbs not receiving/repeating properly the signal for the Philips Hue light bulbs ? Save my name, email, and website in this browser for the next time I comment. But it also happens to contain a built-in yet disabled 802.11n/g Wi-Fi radio. It’s not necessary that the wireless router has an internet connection or not. And indeed, moving the Philips Hue Bridge or Turning On/Off all Wifi Devices in the house used to solve, at least temporarily, the problem. Hue lights. I changed zigbee channel but no luck, Edit. You have added... Read Article. In French, the message displayed by the App, for the Lights and accessories, is "impossible d'établir le lien". The short summary is, a hue lighting system is able to work even if you have got no internet connection. You should then see the lights appear, just as Hue ones would. I just today lost control to all of my lights suddenly. So I got them back up. Press J to jump to the feed. This should trigger the Tradfri lights to scan over the channels to join the network again. But not all of them support 5GHz... Another solution is to change the channel used by the Philips Hue Bridge  to use a ZigBee channel having less conflict with your WiFi (All lights must be powered on). Failed software updates for an hour straight, finally got the hub to update, and after fifteen minutes of sitting there watching progress, the 3 lights all went unreachable. Drink a bottle of wine and cry alone in my sofa. How to Move Hue Lights When Moving House. r/Hue: Philips Hue Reddit Community. Notice that this won't update the channel used by the Tradfri lights! I have figured out a relatively simple way to reset a Hue bulb to factory fresh just using a Web Browser. This extreme action was solving the problem ! Three steps and you will be able to to control your smart bulbs with the Hue app. :(. It unlocks endless possibilities through the Philips Hue app. I do. How to Set up & Use your Hue Lights – A Beginners Guide. Press the 4 buttons of the remotes (Philips Hue Dimmer Switch) all together for a few seconds (until the led start to blink red/green). Read our article to find out why your Hue lights are unreachable. A common issue with Hue lights is that they are unreachable. So long as your lights are not too far away from each other (they create a mesh), something you can try is changing the zigbee channel. 2.4ghz interference is also known to cause this, i.e. The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. Today, the problem occurred again. Ei tuo sinänsä ole ongelma kun esimerkiksi normaali lamppu-ryhmien käskytys kyllä käskyttää noita "unreachable" lamppuja normaalisti. Sometimes, some of your lights will look unreachable if you turn them off without using the app. The Philips Hue Bridge bridges ZigBee 802.15.4 from compatible light bulbs to your wired Ethernet network. The app Lightbow is excellent at forcing uncooperative bulbs to respond when other apps cannot. The Light Panels will associate with only one WiFi network; if the Light Panels can no longer connect to the original WiFi or the WiFi was changed, the Light Panels … Make sure the Hue Bridge is connected to the internet. This number can be smaller with interference from walls and other wireless devices. Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. The question here arises that does anyone needs to keep on the lights 24/7? However, for a hue bridge to work, you must connect it with a wireless router via Ethernet cable. Issue #2 – Philips Hue Lights Unreachable. Hue lights. Personal wireless lighting. The only way to reset the bulb is to delete it from the app, and then instruct the control bridge to re-discover the bulb. The standard YAML configuration of old is well OLD and you should consider updating it. Do a factory reset of the light sources by toggling the main switch 6 times 5. Hue Bridge. First of all, IKEA's smart bulbs are (after a recent firmware update) now kompatible with Hue. Your Ethernet cable might be faulty. Notice that each time, a few bulbs and accessories were still connected and the App was perfectly able to connect onto the Bridge, both via Internet and via my local Network. The new Philips Hue Smart Button lets you control and dim your Hue lights with a single button press. Hello so I just got the hue starter pack yesterday and connected them to Siri and my google home but for some reason my lights say unreachable on the google, Siri and the hue app. Philips Hue smart bulbs allow for a customized and voice-activated smart home setup. Philips Hue has revolutionised how you have always imagined lighting to wor... Read Article. So, there  must be another reason hidden behind this (fake) "solution". Once done, the lights should all come back online (And indeed, this did the trick once for me too, without doing any other action). These smart and energy-efficient LED lights come in a wide variety of shapes, sizes, and models to suit your space. Press question mark to learn the rest of the keyboard shortcuts How can you force unresponsive bulbs to respond? This will send a continuous series of events from the app to your bridge. Tell me more about Lightbow. I have hub V2. I was able to use the iOS Hue Lights app to pair 5 GU10 with the Hue bridge, but I am having trouble pairing the Tradfri remote to the bridge. Regularly, my Philips Hue lights and accessories do not respond anymore. Try to increase the distance between your bridge and WiFi router to reduce 2.4 GHz interference. For example, tap Effects => Sequences => Spectrum and then tap the yellow play button. Does Philips Hue need an Internet Connection to Work? I think this post and video are kind of like maintenance posts for Home Assistant.. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. : Zigbee channels 21 to 24 overlaps with WiFi channel 11 as illustrated bellow. My Hue Lights app, http://huelights.com, can help diagnose problems. As explained on Reddit by Erik1971, you can try, after changing the Hue System channel, to power cycle the Tradfri lights (make sure they are not powered for at least 1 minute). Keep the light sources close to the Philips Hue Bridge 3. It will take about 30 seconds, but the Hue system will change the channel to another one automatically. But impossible to conclude what was the precise root cause. A first obvious solution  is to disable the WiFi 2.4GHz band and use only the 5GHz band for the WiFi Devices at home. a microwave in the area is running, or someone is streaming video or transferring/downloading a large file over wifi. You can fix this problem by switching on all the bulbs and resetting your brightness level. All of your lights should slowly change through a range of hues. Do the change via Philips Hue App's settings > Hue Bridges > touch the "i" of the Bridge to update > ZibBee channel change > Change Channel. Is there a way to confirm that the remote is successfully paired with the bridget? My Google home seems unable to control my lights! The main reasons why your hue bridge won’t connect to the app or the internet may be because: You have a bad internet connection. I followed the above instruction with the Hue Lights iOS app. Press question mark to learn the rest of the keyboard shortcuts. Also, various lights in my set-up (I think I have 28 bulbs, lightstrips and goes) go unreachable at various times. The are … It can get the status of them, but refuses to turn them on or off or change them! I can tell google or Siri to turn them on and they will turn on just one and say the other two aren't responding, any idea how to fix this? But they will also go back to their original color and brightness after you lose power. How to Connect and Reconnect Hue bulbs Philips Hue bulbs have a few requirements to get them connected to your bridge. You can also subscribe without commenting. I know this is going to sound basic, but make sure the light switch is on before trying to control them. This is what I did by connecting the Bridge directly on the Router (So the solution was not the improvement of the ethernet connection quality, but most probably a lower WiFi interference next to that Router). It shares the same 2.4GHz wireless band as WiFi routers and overlaps by default with the Wifi channel 11 (https://statusq.org/archives/2018/01/09/8435/). The Hue Bridge is the hub, the control panel, the heart of the Hue echo system. You can add up to 50 Philips Hue lights and accessories to one Bridge. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. After various unsuccessful attempts (those mentioned above),  I read on a blog that the quality of the ethernet connection between the Philips Hue Bridge and Internet matters ?!? Lutron says that its dimmer switches work with Philips’ BR30 Hue bulb, but your mileage might vary. The bridge is connected to my router downstairs and my room is upstairs right above it, could that be the problem? If you've moved your Hue Go upstairs (or downstairs), this is the way to change your Hue setup without resetting anything. And I realized that my Bridge was plugged into a Devolo Powerline Adapter (Ethernet via Power Sockets). An average household keeps lights on for no more than 6 to 7 hours daily or a maximum limit of 10 hours. Two possible options: It's often mentioned on the web that ZigBee can suffer for WiFi interferences. We already have the option to synchronize the content of our PC and Mac displays with up to 10 Hue lights through the Hue Sync app . Unplug the power supply of the Philips Bridge for 30 sec. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. Looking into the Philips Hue App, they appear as "Unreachable" (no link). … No idea what to do. As explained on Reddit by Erik1971, you can try, after changing the Hue System channel, to power cycle the Tradfri lights (make sure they are not powered for at least 1 minute). Those two lights I got working when I deleted them from my settings and then added manually back. Also you can try to move the Philips Hue Bridge to another location, not too close of the WiFi access points and in central location regarding the various ZigBee devices. Search for new devices with the Philips Hue app 4. Your email address will not be published. Some of my Philips Hue lights look unreachable. This should trigger the Tradfri lights to scan over the channels to join the network again. They looked cool for the three minutes I could use them. The bulbs and the Bridge are connected via Zigbee. I was recently having this issue, I changed the zigbee channel and I havent had an issue since. Replace the cheap Tradfri light bulbs with expensive Philips Hue light bulbs. What I did was that I switched the power off from the wall for couple of minutes and after turning lights on all but two lights went back online. So, I moved the Philips Hue devices from that Adapter into the main Ethernet Router and boom, it worked ! The Phillips Hue component and integration have been around since the very beginning of the project so for many of us, it is now configured wrong. Fixing the problem is as easy as switching on all your lights. At least for now everything back to normal, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. This should trigger the Tradfri lights to scan over the channels to join the network again. I also remember that in the past, unplugging and replugging that Devolo Powerline Adapter was an action I did and which solved the problem (but I actually did this to restart the various Bridges and WiFi access points connected onto it). The bridge is the device that talks to your bulbs, tells them what to do, when to turn on, colors to be and what to do. Press both the On and Off buttons of the remote to reset the Bulbs. Ex. Your Hue app’s cache needs to be cleared. [emoji106] Finally picked up a starter pack of these things. Super efficient optimizations allow you to add more devices to your bridge. The solution was to avoid WiFi interference! If this doesn't work, you can change the ZigBee channel within the native Philips app. Hue Lights saves a lot of configuration and logic locally on your bridge, so you can use amazing features even when your iOS device is powered off: recurring schedules, sunrise/sunset actions, Hue motion sensor rules, and Hue dimmer switch/Hue Tap button actions. Get started with Philips Hue and control your lights from your smart phone or tablet, or even with your voice. 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